Note to Parents

Dear Parents and our teammates,

Welcome on board! We’re sure you’re all excited for the upcoming adventure. Please take note of the following information to ensure you’re appropriately equipped for the activities. Please bear with us!

*Please label all belongings. Every season we end up with lots of unclaimed items. All unclaimed items will be turned into Lost and Found at the end of the programme.

Each participant will receive a name badge at the registration and are required to wear their name badges throughout the programme. This allows us to easily recognise them when we are out in the Park with many other visitors.

• Outfit: Trousers are recommended. Skirts and dresses are not advised. We will be doing all sorts of activities and moving around in the park. Please come prepared to get dirty!

• Raincoat: The show must go on! We like to get outside, even when it's a bit wet!

• Footwear: Please make sure shoes are fit-sized and closed-toe. No flip flops – as they will be running and walking long distances. Waterproof boots and a pair of dry socks are good ideas in case of unpredictable weather!

• Valuables: We won’t be needing them! We won’t be using personal multimedia or recording electronic devices like mobile phones. So why don’t we leave them at home and go explore around?

• Meals. Depending on the time and length of programmes, meals will be provided to Rovers. Please refer to the link for more details on meal arrangement.

• No spending money during the programme. Please do not bring money for food or gift shop items.

• Allergies. If participants are allergic to certain food/objects/animal, kindly indicate the conditions clearly on the application form. This information could help us understand them better and provide any support or assistance when needed.

If you are going to be late or absence from programme, please notify us as soon as possible at (852) 3923 2323 (Select the language and press [1], and then [4] for Ocean Park Discovery & Education Department)

Gathering location:

Ocean Park Academy gathering location, next to Ocean Park's Waterfront Car Park (Turn left after going down the escalator outside Ocean Park MTR Station Exit B)

The beginning of the day is usually very busy; please ensure enough time for registration. At registration, please present the actual or electronic version of confirmation letter for verification. At the end of the programme, parents please also bring along the actual or electronic version of pick-up card (will be given at registration) for verification.

Once we completed the registration process, we will guide the participants to enter the Park and begin this fabulous adventure. At registration, we will distribute the complimentary adult admission ticket to parents. Parents must enter the Park on their own upon the Park's opening hour and pick-up the participant at the dismissal location on time.

Free pick-up/drop-off parking will be provided for 30 minutes. Avoid coming early and overstaying your 30 minutes!

If you want to park more than 30 minutes, HK$35 or HK$55​ will be charged per hour, please refer to the “​​HOW TO GET THERE” page for detail. You may reserve a parking space at least one day before your visit and pay the deposit online. Parking spaces will be available on a first-come-first-serve basis. Be aware that the car park often fills up fast during holidays. Please give yourself ample time to find a parking spot. For details, please click the button below.

We also recommend taking available public transport to Ocean Park, such as a bus or the MTR. The walk from the bus stop at Aberdeen Tunnel to Ocean Park is only 10 minutes. There is an MTR exit connecting directly to Ocean Park Main Entrance.

You may request that friends and family be grouped together by completing the remarks column during enrolment, and we will try our best to fulfil your request. Each group can have a maximum of 5 participants. (only applicable for the same class code)

There will be at least one instructor in each group.

The programme consists of indoor and outdoor activities, which include, but are not limited to, seeing animals, group games and hands on creation. Please pack your bag according to the recommended list above. Ocean Park Corporation will take photos and videos during the adventure programme for any publicity or promotional materials of Ocean Park. Other participants or parents of children joining the adventure programme will also have access to these items.

The primary responsibility of our programme’s instructors is to ensure a smooth and safe experience, facilitating a memorable and enjoyable experience for all participants. The photography service is a complimentary offering and is not included in the programme fee. This service is provided by the programme’s instructors, in order to assist parents in learning more about the programme.

Please note that the photography content will not necessarily include individual portraits, back of House shots, or interactions with animals. As our instructors are not professional photographers, the quality of the photos may not fully meet all parents’ expectations. We regret that we won’t be able to accommodate individual requests from parents for participants' photographs.

We appreciate your understanding in this matter. We extend our sincere gratitude for your valuable support and participation. We look forward to continuing to provide an enriching experience that combines entertainment and education for everyone.

For an overview of the programme, please refer to the programme content:

Come rain or shine but safety first. You may check out the “​​Special Circumstances & Weather Arrangement", and “Terms and Conditions (Mini-rangers)” for further details.

Perhaps sometimes one may feel a bit under the weather and there is a need to stay at home and/or to apply for a sick leave. Please inform us in advance at (852) 3923 2323 (Select the language and press [1], and then [4]). We may ask you to provide relevant substantiation document(s) and to describe the situation/symptom of the unwell so as to carry out any necessary follow-up measures. An administration fee of HK$200 and any payment in excess of the amount of initial payment will be charged to each course change, sick leave (except providing medical certificate with the designated programme date of the participant) or refund request. If the programme has been cancelled, the complimentary adult admission ticket included will not be issued and cannot be rescheduled or refunded.

THANK YOU FOR READING TO THE END! WE ARE EXCITED ABOUT MEETING YOU SOON!

SEE YOU AT OCEAN PARK! SMILE =)

Ocean Park Fun Learning Department