Ocean Park Hong Kong

Special Circumstances & Weather Arrangement

  1. All programmes will continue as scheduled during the hoisting of Tropical Cyclone Warning Signal No. 1 or amber rainstorm warning. Outdoor activities will be switched to indoor unless the situation allows for outdoor activities.
  2. Upon the hoisting of red or black rainstorm warning signal, Tropical Cyclone Warning Signal No.3 or above, or pre-warning thereof, all programmes will be cancelled.
     
    Time 1. Red/black rainstorm signal
    2. Tropical Cyclone Warning Signal No. 3 or above
    Programme Arrangement
    2 hours before gathering time Issued All programmes cancel
    2 hours before gathering time Lowered All programmes resume
    After programme commences Issued
    • Red/black rainstorm signal or Tropical Cyclone Warning Signal No. 3. is issued: All programmes will continue indoors.
    • When Tropical Cyclone Warning Signal Pre-No. 8/ No. 8 or above is issued: Programmes will be cancelled immediately. Parents should pick up participants as soon as possible.
  3. The Hong Kong Education Bureau announces the suspension of schools, programmes will be arranged as follow:
     
      Little Explorers
    Morning Class
    (09:00 am - 12:15 pm)
    Little Explorers
    Afternoon Class
    (02:15 pm - 05:30 pm)
    Junior Explorers and
    Adventurous Nighttime Excursion
    Programmes
    Classes of AM  and whole-day kindergartens are suspended Cancel Await further information Continue
    Classes of PM kindergartens are suspended Not applicable Cancel Continue
    Classes of all day schools are suspended Cancel Cancel Cancel

Note

  1. When pre-warning thereof or Tropical Cyclone Warning Signal No.3 is issued before the programme time, all programmes will be cancelled. Parents should take the Explorers home even when they are on their way. We will arrange for staff to look after Explorers who might have already arrived.
  2. Instructors will contact parents in such cases during the programme period.
  3. The Park would make the following arrangements for the programmes of “Adventure Camp” that are decided to be cancelled by the Park:
    i. Cancelled programmes will not be postponed to the next programme day. Future activities will accord with the original time and date.
    ii. Detailed refund arrangements will be sent to parents by email within 7 working days after the cancellation of a programme. Refund amount is computed on a pro-rata basis by reference to the number of programme days, rounding the amount down to the nearest dollar.
    iii. If the affected programme date is on the last day of the programme, the complimentary daytime admission ticket, coupon and discounted daytime admission tickets cannot be rescheduled, refunded or redistributed.
  4. The Park would make the following reschedule arrangements for the programmes of “Adventurous Nighttime Excursion” that are decided to be
    cancelled by the Park:
    i. If the number of attendees does not meet the minimum of the rescheduled programme, we may cancel the rescheduled programme and a refund of the cancelled programme will be made.
    ii. Ocean Park reserves the right to change the instructor, time, venue and content of any rescheduled programme
  5. All queries can be directed to the Ocean Park Discovery & Education Department hotline at (852) 3923-2323 (choose the language and then press [4]).