Ocean Park Hong Kong

Enrolment Guideline

Enrolment Procedures

Reminder: If parents have browsed the Ocean Park website before, it is suggested that you clear the browsing history to ensure smooth online enrolment​.

    STEP 1: Choose programme date.
    STEP 2: Please check if the programme code, date and time are correct.
    STEP 3: Fill in payment and contact person's details (including names, contact number and email), and select preferred credit card type.
    STEP 4: Fill in participant's information.
    STEP 5: Payment. Fill in credit card information and pay for the programme; please note that the browser will switch to another website to proceed the verification service.
    STEP 6: Completion. You will receive a confirmation letter via email once the payment has been confirmed. Please pay attention to the spam or junk mailboxes of your email account. Please print the confirmation letter or show the electronic version for verification on Day 1 of programme for registration.

    THINGS TO BE PREPARED BEFORE ENROLMENT

    1. Credit card (Visa, Master and Union Pay)

    • A maximum of 3 transactions can be made per credit card per day.
    • For your protection, verified by Visa and MasterCard®SecureCode™ is available in our payment gateway. Please ensure that the credit card for payment has been duly activated for verification service through its card issuer before your enrolment.

    2. SmartFun Annual Pass Barcode (If applicable)

    • Member could enjoy a special discount on programme fee. This offer cannot be used in conjunction with other promotional offers.
    • The participant must be a valid annual pass member on date of enrolment and programme in order to enjoy the privilege. Enrolments can only be submitted with participant name same as in the Annual Pass. (Please apply for or renew the SmartFun Annual Pass at least 5 days before your enrolment in order to get the SmartFun membership number for enrolment)
    • When filling in “Payment information”, the enrolment system will automatically fill in “Cardholder’s Name” as the SmartFun member’s name, it cannot be changed. Parents please continue to fill in the rest of the details.

    WHAT KINDS OF PARTICIPANT INFORMATION THAT PARENTS NEED TO PROVIDE?

    • English name
    • Chinese name
    • Name to be addressed by instructor
    • Gender
    • Age
    • Living district
    • Emergency contact number
    • Is the participant allergic to certain food/objects/animals?
      If YES, please specify/ If NO, confirm that the participant is not allergic to the menu provided
    • Does the participant have special medical condition or require special attention?
      If YES, please specify/ NO
    • 1 to 2 pick-up parent’s or guardian’s name and contact number
    • Remarks

    OTHERS

    1. One application is for one participant and one programme only.
    2. Reservation has to be made by online enrolment 7 days prior to the programme commencement. Enrolment is on a first-come-first-serve basis.
    3. The selected programme code, date, time and explorer’s name cannot be changed or rescheduled. All payments are non-refundable and non-transferrable. Parents should confirm the Explorers can attend the programme before enrolment, and fill in the enrolment form carefully.
    4. Please read programme information before enrolment.