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Water World Ocean Park Hong Kong
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Panda Twins Fan Club

14.03.2025

Join "Panda Twins Fan Club" now to enjoy the benefits!

The beloved Hong Kong giant panda twins “Elder Sister" and “Little Brother” have captured everyone's hearts. Want to get even closer to these adorable little ones? Join the park's specially launched “Panda Twins Fan Club” to enjoy four exclusive privilege as their “Panda Pawrents”!
Net proceeds from this programme will contribute Ocean Park’s giant panda conservation initiatives.

    How to Purchase

    Online purchase only. After purchasing, you can download a digital membership in PDF format from the confirmation email, or can add the digital membership to the mobile e-wallet.
    Calling Annual Members! Please log in to your Annual Membership account before making a Fan Club membership purchase to activate dual membership's exclusive privilege. Each Annual Member can purchase only one Fan Club membership.

     

    Price

    Panda Twins Fan Club

    HK$880

      Exclusive Benefits for Panda Twins Fan Club


       

        1. Welcome Pack*:

        • Giant Panda twins paw print decoration

        This exclusive display features the adorable paw prints of the 100 days old Elder Sister" and “Little Brother", permanently preserved—available only for “Panda Pawrents”!

        Dimensions: 26.7 cm x 21.8 cm x 4.5 cm

        • Giant Panda twins rally towel

        This double-sided rally towel showcases the cute design of the panda cubs, combining both cuteness and practicality!

        Dimensions: 30 cm x 100 cm

        Fan Club members can collect their welcome pack after 14 April 2025 at the Annual Membership Concierge and Guest Relations Office with their valid membership.

        2. Priority Booking for Panda Programmes and Workshops**

        “Panda Pawrents” will  be the first to book panda-related programs and workshops! Book the following activities now:

        *Priority booking services for the "Giant Panda Poo Paper Workshop" and "Wowotou Studio" will resume from 1 September 2025.

        3. Priority Purchase for Selected Panda Merchandise

        Priority purchase merchandise : 3 Months Old Realistic Giant Panda Baby Plush Set (Elder Sister/ Little Brother)
        Price: HK$1,888/pc
        Deposit for Product Pre-Order: HK$500
        Pre-order Period: From now to 20 April 2025 [ENDED]
        Expected Pick-up Date: 1 to 21 May 2025
        Order Pick-up Location: Waterfront Gifts
        Pick-up Time: 10:00am to 7:00pm (except park rest days)
        Launch to the public: 22 May 2025 onwards

          Product Description

          Size:

          • Elder Sister Design: around (L)52cm x (W)30cm x (H)15cm
          • Little Brother Design: around (L)54cm x (W)36cm x (H)15cm

          Weight:

          - Around 1.5 kg
          1. Soft and fluffy texture
          2. 2 design options are available: Elder Sister or Little Brother
          3. The leg position of the designs of Elder Sister and Little Brother is different.
          4. This product is designed based on the features of Elder Sister and Little Brother at 3 months old.
          5. This product includes a mat, a product information card and a set of Elder Sister or Little Brother photo cards (3 designs in total).

          *Product images may have color variations and are for reference only. The actual product serves as the standard.

          Terms and Conditions for Priority Purchase

          1. Priority purchase for selected merchandise is available only to Panda Twins Fan Club members. Fan Club members may log in to proceed with the priority purchase.
          2. Fan Club Member can make priority purchase from 7:00am the day after purchasing their membership.
          3. Limited quota for pre-order, while stocks last.
          4. Customers are required to pay a deposit of HK$500 online to pre-order this product. A “Pre-order Voucher” will be issued to the registered email upon payment.
          5. The pick-up period of the pre-ordered merchandise would be announced on Ocean Park official website.
          6. If the pick-up date for pre-ordered merchandise is delayed due to supply chain disruptions or other factors, we will announce relevant information through Ocean Park Official website.
          7. Holder of the “Pre-order Voucher” shall present the QR code on the voucher (via Smartphone or on an A4-sized paper) at the Waterfront Gifts souvenir shop inside Ocean Park within the pick-up period to use it as a HK$500 cash voucher to partially settle the payment for the pre-ordered merchandise. The designated pre-ordered merchandise can be picked up onsite after the full payment is settled.
          8. Ocean Park Annual Members must present a valid Ocean Park Annual Membership when collect the merchandise in order to enjoy members exclusive shopping discount. The discount would be given when Annual Members settle the remaining payment of the pre-ordered merchandise.
          9. The value of “Pre-order voucher” will be forfeited after the announced pick-up period.
          10. The “Pre-order voucher” is only applicable for purchasing the designated pre-order merchandise stated on the voucher.
          11. The “Pre-order Voucher” cannot be redeemed for cash or products.
          12. The “Pre-order voucher” cannot be used cumulatively in one single transaction.
          13. Except for the “Pre-order voucher”, Ocean Park Annual Membership related discounts and the membership related cash coupons, all other credit card discounts, discount coupons, cash coupons and other promotional offers are not applicable on the pre-order merchandise.
          14. The pick-up arrangement shall be made within the operating hours of Ocean Park. Please refer to the official website for the latest Park rest day arrangement.
          15. Admission ticket is not included in the “Pre-order Voucher”. Holders of the “Pre-order Voucher” must hold valid Ocean Park admission ticket or valid Ocean Park Annual Membership for entry into the park.
          16. The “Pre-order voucher” is non-refundable, non-exchangeable, and can be used once only on or before the Expiry Date as specified on the “Pre-order voucher” (except on Park rest days).
          17. The “Pre-order voucher” will be voided if altered or defaced.
          18. Ocean Park accepts no responsibility for any lost “Pre-order voucher”.
          19. In the event of dispute, the decision of Ocean Park Corporation will be final.

          "Panda Twins Birthday Party"

          Promotion Period: From xx July to xx August 2025

          The new Panda Twins Birthday Party will be held through online enrollment. Quotas are limited to 150, on a first-come, first-served basis.

          During the event period, members who hold both the "Panda Twins Fan Club” Membership and Ocean Park Annual Membership are welcome to participate in this event. Members who successfully enroll will receive a confirmation email and may join the event on 15 August 2025, where you can enjoy a special preview of the documentary teaser, followed by a delightful buffet. Participants will have the chance to catch a glimpse of the adorable giant panda twins and their mom, Ying Ying, at the Giant Panda Adventure, as they showcase their cute living moments together!

          Each participant will receive [product name] sponsored by Wing Lok Noodles Factory (retail value: HK$XXX) and a chance to win a [product name] sponsored by Chow Tai Fook (retail value: HK$XXX) during the Q&A prize draw session! Availability is limited and will be on a first-come, first-served basis. Enroll now to secure your spot! 

            Enrollment period: From xx to xx August 2025

            Event Date & Time: 15 August 2025 xx pm - xx pm (Please arrive at Club Panda at xx pm)
            Venue: Club Panda and Giant Panda Adventure, Ocean Park Hong Kong
            Quota: 150

            Annual Members and Panda Twins Fan Club Members Exclusive Birthday Celebration

            Annual Members and Panda Twins Fan Club Members Exclusive Birthday Celebration

            Calling Ocean Park Annual Members and Panda Twins Fan Club members! To celebrate the giant panda twins’ first birthday, the Park is hosting a celebration exclusive for members on 15 August 2025! On the day of the event, the documentary trailer of the giant panda twins will be premiered, with XXX sharing updates about Elder Sister "Jia Jia" and Little Brother "De De" as well as a private visit to see the giant pandas!Each participant will receive [product name] sponsored by Wing Lok Noodles Factory (retail value: HK$XXX) and a chance to win a [product name] sponsored by Chow Tai Fook (retail value: HK$XXX) during the Q&A prize draw session! Availability is limited and will be on a first-come, first-served basis. Enroll now to secure your spot!

            How to participate: 
            Enrollment will begin on XX July 2025 at 11 AM, on a first-come, first-served basis: [LINK]. 
            You will automatically receive a confirmation email while the quota remains available. Please present the confirmation email along with your Annual Membership or Panda Twins Fan Club membership to enter the event venue.

            Event Date & Time

            Enrollment starts on

            Event Duration Participants & Capacity Location

            15 August 2025 ; XXam

            XX July 2025 at 11 AM

            (Quota is limited,
            on a first come first serve basis)

            30 minutes 168 Annual Members or
            Panda Twins Fan Club Members
            Club Panda and Giant Panda Adventure

            Terms and conditions

            1. Members must hold a valid Ocean Park Annual Membership or a Panda Twins Fan Club membership to attend the event.
            2. Members must present the confirmation email upon entry to the venue on the day of the event.
            3. Panda Twins Fan Club members must hold a valid day admission ticket or Annual Membership to enter the Park on the event day.
            4. Availability is limited and will be on a first-come, first-served basis.
            5. Ocean Park reserves the right to make changes to the event details or cancel the event if necessary.

            Looking to visit the panda twins frequently? The savvy choice is to join Annual Membership, which grants unlimited access to the park all year round# and a range of special offers—exclusive discounts on merchandise and activities! Plus, members with dual membership can redeem the Giant Panda Edition Physical Membership Card at the Annual Membership Concierge, a must-have for all “Panda Pawrents”! 
            Calling Panda Pawrents! Please log in to your Fan Club account before making a purchase on Annual Membership to activate dual membership's exclusive privilege. Each Panda Pawrent can purchase only one Annual Membership.

              Remarks

              * Please redeem the welcome pack at the Annual Membership Concierge and Guest Relations Office. Check the official website for the latest collection dates. You must present a valid digital membership upon redemption.
              ** Only available for online priority booking. Quotas are limited and will be processed on a first-come, first-served basis. Please log in to your Annual Members account before making your booking to enjoy the discount. Fan Club Member can make priority booking from 7:00am the day after purchasing their membership.
              # The Annual Membership do not apply to park rest days, blockout dates, any paid events or facilities of Ocean Park, including but without limitation to chartered evenings, birthday parties, wedding banquets and private functions.​​ Ocean Park may change the Park admission days or operating opening hours, closure of the Park or suspend the operation of any ride or close any attraction at any time, without prior notice, for repairs, maintenance, inclement weather or another reason. 

              Terms & Conditions for Panda Twins Fan Club Membership Use

              1. The validity of your Panda Twins Fan Club Membership is 365 days upon the purchase date. The membership expiry date is based on the calendar instead of the business days of the Park. The expiry date is printed on the membership. 
              2. The account does not include admission tickets; a valid ticket or Annual Membership is required for park entry.
              3. Panda Twins Fan Club Membership and its related benefits and offers are non-transferable. Ocean Park reserves the right to check the ID owner’s Identity Card or identification document(s) for verification purposes. In case of any violations, Ocean Park has the right to refuse acceptance, cancel and/or confiscate the ID at any time under any circumstances, and to withhold, suspend, or terminate any membership-related benefits and offers, without the obligation to provide refunds or compensation in any case.
              4. Lost or damaged Fan Club Membership PDF file may be replaced with a physical paper copy for a HK$50 fee per replacement. Fan Club Membership physical copy cannot be added to e-wallet.
              5. Payment for the Panda Twins Fan Club is non-refundable.
              6. Guests must comply with Ocean Park's bylaws, safety rules, and rules and regulations, which are posted at the entrances and/or available at other appropriate locations throughout the Park.

              Panda Twins Fan Club Application Terms & Conditions

              1. Please complete the application in BLOCK LETTERS. The English name of the applicant must be the same as that shown on the Identity Card or identification document(s).
              2. After the expiry date of the Panda Twins Fan Club Membership, we will take all practicable steps to either securely delete or irreversibly anonymize your personal data only for so long as is necessary to fulfil the purposes outlined in Privacy Policy Statement.
              3. In relation to use of Your Information in direct marketing, we will only do so subject to your consent and you have the right to opt-out from such use. You may also change your preference with regard to use of Your Information in direct marketing at any time.
              4. If you choose not to supply any of the mandatory personal data required in this Application Form, Ocean Park reserves the right to not process your application. In all situations, Panda Twins Fan Club application acceptance is subject to Ocean Park's final decision. Ocean Park may at its sole and absolute discretion approve or decline any such application.

              Click here to learn more about our previous event.

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