Ocean Park Hong Kong

Note to Parents

Dear Parents & Rovers,
Getting Ready for Rovers!
 
Welcome on board! We believe that you are excited about this fabulous adventure. We hope the detailed information below will equip all of you to get ready for the exploration with the best preparation. Please bear with us!

WHAT SHOULD WE PACK?

Essentials  Optional items 
  • Backpack 

  • Water bottle (around 500ml) 

  • Jacket  

  • Hat 

  • Raincoat (umbrella is not recommended) 

  • Face Mask 

  • Personal disinfectant products (i.e. Hand sanitizer) 

  • Tissue paper 

  • Rubbing alcohol  

  • Sunscreen 

  • Mosquito repellent 

  • Sunglasses 

  • Personal medication (if necessary) / spare face masks 

*If you are joining Rovers (Team Bao Bao), please set up an account at Scratch for programme use.
*Please label all belongings. Every season we end up with lots of unclaimed items. All unclaimed items will be turned into Lost and Found at the end of the programme. 

WHAT TYPE OF CLOTHING SHOULD WE WEAR?

Each participant will receive a name badge at the registration and are required to wear their name badges throughout the programme. This allows us to easily recognise them when we are out in the Park with many other visitors.
  • Outfit: Trousers are recommended. Skirts and dresses are not advised. We will be doing all sorts of activities and moving around in the park. Please come prepared to get dirty! 
  • Raincoat: The show must go on! We like to get outside, even when it's a bit wet! 
  • Footwear: Please make sure shoes are fit-sized and closed-toe. No flip flops – as they will be running and walking long distances. Waterproof boots and a pair of dry socks are good ideas in case of unpredictable weather! 
  • Valuables: We won’t be needing them! We won’t be using personal multimedia or recording electronic devices like mobile phones. So why don’t we leave them at home and go explore around! 

WHAT FOOD AND DRINKS WILL BE PROVIDED?

  • To avoid taking off facemasks for a long period of time, we won’t be able to schedule snack time.
  • No food or drinks will be provided. Participants are encouraged to bring their own bottles and educator can refill their water bottles.  
  • No spending money during the programme. Please do not bring money for food or gift shop items. 
  • Allergies. If participants are allergic to certain food/objects/animal, kindly indicate the conditions clearly on the application form. This information could help us understand them better and provide any support or assistance when needed. 

WHEN AND WHERE SHOULD PARENTS DROP-OFF AND PICK-UP?

We will meet you at the bottom of the escalator outside Ocean Park MTR Station Exit B (Turn left after going down). Please refer to the table below for the drop-off and pick-up times.

If you are going to be late or absence from programme, please notify us as soon as possible at (852) 3923 2323 (choose the language and then press [4] for Ocean Park Discovery & Education Department).

Gathering time  Gathering location  Dismissal time  Dismissal location 
09:00 am Turn left after going down the escalator (after crossing the bridge) outside Ocean Park MTR Station Exit B 01:00 pm

Nature Guardians Outpost, next to Ocean Express station, Waterfront

Children and parent can spend the rest of the day in the Park

The beginning of the day is usually very busy; please ensure enough time for registration. At registration, please present the actual or electronic version of confirmation letter for verification. At the end of the programme, parents please also bring along the actual or electronic version of pick-up card (will be given at registration) for verification. 

    WHAT ARE THE ADMISSION ARRANGEMENTS?

    Once we completed the registration process, we will guide the participant to enter the Park and begin this fabulous adventure. At registration, we will distribute the complimentary adult admission ticket to parents at registration. Parents must enter the Park on their own upon Park’s opening hour and pick-up the participant at the dismissal location on time.

    PARKING

    Free pick-up/drop-off parking will be provided for 30 minutes. When you enter the car park, please tell the ticketing staff you will stay for a 30-minute pick-up/drop-off. Avoid coming early and overstaying your 30 minutes!

    If you want to park more than 30 minutes, HK$25 or HK$40 will be charged per hour, with a maximum charge of HK$150 or HK$200 per day, depending on the date of visit. You may reserve a parking space at least one day before your visit and pay the deposit online. Parking spaces will be available on a first-come-first-serve basis. Be aware that the car park often fills up fast during holidays. Please give yourself ample time to find a parking spot. For details, please click the button below.

    We also recommend taking available public transport to Ocean Park, such as a bus or the MTR. The walk from the bus stop at Aberdeen Tunnel to Ocean Park is only 10 minutes. There is an MTR exit connecting directly to Ocean Park Main Entrance.

    HOW DO PARENTS ASK FOR PARTICIPANTS TO BE ASSIGNED IN THE SAME GROUP?

    You may request that friends and family be grouped together during registration, and we will try our best to fulfill your request (only applicable for the same class code). Each group can have a maximum of 6 participants.

    WHAT IS THE INSTRUCTOR TO PARTICIPANT RATIO?

    There will be one instructor in each group.

    WHAT WILL WE DO IN THE PROGRAMME?

    The programme consists of indoor and outdoor activities, which include, but are not limited to, seeing animals, group game and hands on creation. Please pack your bag according to the recommended list above. For an overview of the programme, please refer to the programme content:

    WHAT IS THE PROGRAMME ARRANGEMENT DURING ADVERSE WEATHER CONDITIONS?

    Come rain or shine but safety first. You may check out the “Special Circumstances & Weather Arrangement" and “Other Terms and Conditions” for further details.

    HOW TO ASK FOR SICK LEAVE?

    Perhaps sometimes one may feel a bit under the weather and there is a need to stay at home and/or to apply for a sick leave. Please inform us in advance at (852) 3923 2323 (choose the language and then press [4]). We may ask you to provide relevant substantiation document(s) and to describe the situation/symptom of the unwell so as to carry out any necessary follow-up measures. Subject to the presentation of a doctor’s certificate, the remaining programme fee will be refunded after deducting an administration fee of HK$200. 

    If the programme has been cancelled, the complimentary adult admission ticket and the Explorer R ticket included will not be issued and cannot be rescheduled or refunded. An administration fee of HK$200 will be charged to each sick leave (with doctor’s certificate), course change, reschedule, or refund request. Applicants must fill in the refund/ reschedule application form and return to us for processing.
     

    THANK YOU FOR READING TO THE END! WE ARE EXCITED ABOUT MEETING YOU SOON!  
    SEE YOU AT OCEAN PARK! SMILE =) 


    Ocean Park Discovery & Education Department