SAFETY - Parents and guardians are responsible for the safe custody or care of their children while in the park. Ocean Park provides a variety of shows, exhibits and activities, please consider the age, height, maturity, strength, weight, or other attributes of people under your care when choosing a particular activity.
SECURITY CHECK - In order to provide a safe, comfortable environment for all of our guests, staff and animals, Ocean Park will conduct bag checks at the Main Entrance of the park. Guests are reminded that certain items which may be deemed dangerous or offensive may be prohibited from being brought into the park.
GUEST CONDUCT - Guest should comply with the Ocean Park Bylaw. Unruly behavior and profanity will not be tolerated and violators may be asked to leave the park without a refund. Please do not run and do sit or stand on fences or railings.
FOOD AND DRINK - Guests may bring in baby food and a reasonable quantity of food and beverages for personal consumption. For the safety and comfort of other guests, alcoholic beverages cannot be brought into the Park; food or beverage items with heavy or pungent smell are not allowed either. Guests are also reminded that they may not light any fire, barbecue or otherwise cook food in the Park.
SMOKING - Smoking is prohibited in the Park except in designated smoking areas.
LINE JUMPING - Line Jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason.
PHOTOGRAPHY - Photographs and video may be taken for personal use. Commercial photography is strictly prohibited except with prior permission. Admission to the Park signifies your permission and agreement for Ocean Park to take and use your photographs or images for educational and promotional purposes.
WEATHER - Guest safety is our number one concern. As such, occasionally during severe weather conditions, certain rides and shows may need to be suspended. No refunds or rain checks for inclement weather. Thank you for your understanding.
ANIMAL CARE - Please note if any rainstorm warning by the Observatory is hoisted, the Park will make precautionary arrangements and all animals may return to their protected enclosure.
BAG CHECK AND BAGGAGE - In order to provide a safe and comfortable environment, all bags will be checked upon entry. Dangerous and hazardous objects, loose ice, dry ice and cooking appliances (including containers with heating or reheating functions) are prohibited. Any luggage, bags, coolers and containers over the size of 56cm x 36cm x 23cm are not allowed to be brought into the Park. Guests may deposit the luggage at the Baggage Rental Counter located at Waterfront. Thank you for your cooperation.
RELIGIOUS ITEM - We recommend that Guests from the Sikh community who carry a Kirpan wear a necklace-type Kirpan (3 inches/7.5 cm or less) when visiting Ocean Park. If you are carrying a larger Kirpan, please contact our security staff for assistance at the Entrance.