Ocean Park Hong Kong

SmartFun Shop‧Dine‧Reward! – Terms and Conditions

  1. Only SmartFun Members holding a SmartFun Annual Pass that is valid at the time of the Eligible Transaction (as defined below) and Redemption are eligible for this promotion ("Eligible Members").
     
  2. From 1 August to 31 October 2020 (both dates inclusive), Eligible Members may receive one stamp for each net spending of HK$50 in a single transaction on (a) merchandise sold at souvenir shops or image galleries; or (b) food and/or beverage item at restaurants, food kiosks or mobile food carts in Ocean Park, in each case excluding spending referred to in paragraph 3 below ("Eligible Transaction"). No stamps will be issued for any spending or portion of net spending below HK$50. The number of stamps issued is calculated based on the net amount of the Eligible Transaction, including the 10% service charge at restaurants, after deducting all discounts.
     
  3. The following are excluded from Eligible Transactions:
    a. Spending on Octopus top-up transactions, as well as spending at game booths, coin-operated machine and services (e.g. locker rental, stroller rental, cloakroom, caricature, etc.), McDonald's Restaurant and Ciao Chow in Ocean Park;
    b. Spending at the e-Shop on Ocean Park's official website and official mobile app; and
    c. Spending on Ocean FasTrack and "Get Closer to the Animals" programmes.
     
  4. Stamp(s) will only be issued upon the Eligible Member presenting his/her valid SmartFun Annual Pass in person at the cashier counter during the Eligible Transaction. No stamps will be issued after the Eligible Transaction is complete.
     
  5. From 1 August to 15 November 2020 (both dates inclusive), Eligible Members may redeem the following items ("Redemption Items") with the respective number of stamps:
    Redemption Items No. of Stamps required
    a. An HK$50 In-Park Food and Beverage Coupon 5 Stamps
    b. One Personalised Whiskers & Friends Tote Bag (1-sided print) 10 Stamps
    c. One Whiskers & Friends Child's Octopus Watch*
       *Supplies are limited (2 styles, 100 watches per style) and are available for redemption on a first-come, first-served basis.
    25 Stamps
  6. Redemption Items can only be redeemed at OPX (located in The Waterfront). OPX opening hours follow park opening hours.
     
  7. Redemption Items are limited and available on a first-come, first-served basis, while stocks last.
     
  8. Ocean Park is not responsible for the exchange or replacement of any Redemption Item, or for providing any compensation if the Eligible Member is unable to redeem the Redemption Item for any reason.
     
  9. Photocopied, damaged or altered stamps will not be accepted. Lost stamps will not be replaced. Unused or unredeemed stamp(s) will be invalid after the redemption period.
     
  10. Stamps are for one-time use only, and will be collected by Ocean Park upon redemption.
     
  11. Stamps and Redemption Item(s) cannot be refunded, redeemed for cash or used as a cash equivalent, or exchanged for other products or discounts.
     
  12. Stamps are non-transferrable and may not be resold.
     
  13. In the event that an Eligible Member requests a refund or exchange for any item(s) that were part of an Eligible Transaction, and that the transaction's net spending after the refund or exchange is less than HK$50 or its multiple, the Eligible Member may only retain the stamps that they would be eligible for based on the post-refund net spending. Any stamps given in respect to an original spending amount that is then reduced shall be returned to Ocean Park. Ocean Park may refuse to refund an item if stamp(s) are not returned according to these terms and conditions.
     
  14. In the case of any dispute, the decision of Ocean Park Corporation shall be final and binding.
     
  15. Ocean Park Corporation reserves the right to change or terminate the contents of this promotion at any time without prior notice.